Hotel chains guide

Intercontinental Hotels Group
Leading corporation “aiming to make a night with IHG more carbon efficient”


Intercontinental Hotels Group (IHG) is the world’s largest hotel company by number of rooms, with over 619,000 in more than 4100 hotels across nearly 100 countries. Spanning luxury to economy it operates the brands InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Staybridge Suites and Candlewood Suites.

Crowne Plaza is an up market chain located in major cities and resorts. It offers premium accommodation designed for the discerning business and leisure traveller who appreciates simplified elegance combined with the latest features such as 24 hour business service, wireless high speed internet access in the lobby plus fitness and leisure facilities.

Holiday Inn offers dependability, friendly service, modern facilities and excellent value. The hotels are located in small towns, major cities, on quiet roadways and near airports. They provide services for business and leisure travellers with a comfortable, casual atmosphere and amenities such as restaurants, room service, swimming pools, fitness centres and lounges.

Holiday Inn Express (or Express by Holiday Inn) is a fresh, clean, uncomplicated budget chain offering comfort, convenience and, with competitive rates, good value. All hotels feature complimentary breakfast, comfortable rooms, a signature shower experience and free high speed internet.

Green features

As such a large corporation Intercontinental Hotels Group acknowledges it has a big responsibility to make a difference and says it is “aiming to make a night with IHG more carbon efficient”. Its websites provide extensive information about its policy and initiatives. These have been stepped up since 2007.

It set about collecting consistent environmental data from its hotels around the globe and in 2009 started rolling out its own comprehensive on-line sustainability system, “Green Engage”, to help new and existing hotels to reduce their environmental impact and to report on their progress. It anticipates potential energy savings of up to 25% resulting in possible cost savings of $200 million. The aim is to enable every hotel to measure its usage of energy and water, waste produced, and carbon emissions, and then compare itself with other similar hotels. It lists specific actions they can take to make improvements, for instance insulating hot water pipes, selecting the correct lighting, introducing recycling, switching to organic cleaning materials, appointing green champions and staff training. The return on investment, carbon reduction and potential impact on customers is calculated for each action suggested

The company is quoted on FTSE4Good, a major investment index for socially responsible companies and has started publishing annual Corporate Responsibility reports. These are in line with independent standards for sustainability reporting and include a score card and case studies. Some IHG hotels have obtained independent third party certification from Green Globe.

It has also launched its “Innovation Hotel”, an online example of what future hotels might look like if they used green technologies, and invites feedback and ideas from visitors.


IHG - InterContinental Hotels Group
Tel: 0871 423 4896 (UK)