Hotel chains guide

International hotel corporation proclaiming “We Care” about the environment


Hilton Hotels Corporation has over 3,000 hotels in more than 80 countries. It operates luxurious to mid range hotels for business and leisure travelers under such brand names as Hilton, Doubletree by Hilton and Hilton Garden Inn, as well as Conrad Hotels and Resorts, Denizen, Embassy Suites by Hilton, and the Waldorf-Astoria Collection. They adhere to founder Conrad Hilton's philosophy that “it has been and continues to be our responsibility to fill the earth with the light and warmth of hospitality”.

Hilton Hotels and Resorts is the flagship with its top of the range service which includes personalised breakfast, state-of-the-art business centres and conference facilities, fitness by Precor, bars and contemporary restaurants plus the comforts of the Hilton Serenity Bed.

Doubletree by Hilton provides a warm welcome - with warm chocolate chip cookies at check-in. Facilities on offer include the Sweet Dreams by Doubletree sleep experience, breakfast buffet, and Fitness by Precor gym.

Hilton Garden Inn is a mid-priced chain featuring the Pavilion Pantry market filled with microwaveable items and sundries; a restaurant offering hot cooked-to-order breakfast, as well as lunch and dinner in most locations; the Stay Fit Kit for use in the privacy of guest bedrooms or in the complimentary workout facility; and an onsite guest laundry. Other facilities include the Garden Sleep System bed, the Mirra chair by Herman Miller and high-definition televisions.

Green features

Hilton says its mission is ultimately to become the industry leader in environmental management. For over a decade it has worked towards environmental sustainability, which it takes seriously with a firm commitment to improving performance. Its policy focuses on four key issues: energy efficiency, waste reduction, water efficiency and chemicals. Initiatives were introduced in Europe in 2006 under the banner “We Care”, spreading the word with a "green box" sent to all hotels containing information and training materials. An updated version was distributed two years later.

It sets targets and measures performance. According to its websites it aimed in 2006 to reduce energy consumption by 5%; in 2007 to reduce energy and water consumption by 10%; in 2008 to target chemicals, reduce energy consumption by 15% and water consumption by 10% - all compared with 2005 levels. The 2009 target? Waste, chemicals, energy & water.

In the UK energy consumption, and the associated CO2 emissions, is its biggest environmental issue. In 2003, 22% of electricity for UK hotels, health clubs and offices was taken from renewable sources. It is now at 100%. The group has established social, ethical and environmental criteria for procurement and encourages suppliers to improve their environmental performance.


Hilton UK
Reservations and General Enquiries
Tel: 0870 5 90 90 90 (UK)
00800 4445 8667 (Outside U.K.)